How it works

One account for everything: wherever you sign up, it works both in the app and in the browser.

• What sign-up needs. First name, last name, e-mail, a password of at least 8 characters and your agreement with the privacy policy and the terms of use. The rest of the form differs between the browser and the app — see below.
• The code from the letter. A nine-digit code is sent to the address you entered. Enter it right away: the sign-up request is kept for 10 minutes, after that the code stops working — then simply sign up again and get a new one.
• Trial period. Right after confirmation you get 7 days of full access; those who came through an educator's partner link get 30 days. The banner at the top shows how many days are left.
• Forgotten password. On the login page click “Forgot password?”: a code is sent to your e-mail (the letter can be resent), and then you set a new password.
• Language of e-mails. Letters arrive in the language selected in your account.

After you log in, the browser and the app open different screens — a summary of your practice and the client list respectively.

• What is the same. Client search starts from two characters and looks through names, phone numbers and e-mails, and the total number of company clients is shown right on the start screen.

The client card replaces the paper one: contacts, visit history, photos, files and health details.

• A new client. Only the first and last name are required. Then come the middle name, gender, date of birth and contacts: e-mail, phone, occupation, Telegram, Instagram.
• Search. The list starts searching from two characters, so the beginning of a surname is enough.
• What the card holds. Contacts, visits, gallery, files and health details — the same set everywhere, only arranged differently: compare the two blocks below.
• Health details. 14 checkboxes: heart disease, blood clotting disorders, high and low blood pressure, varicose veins, infectious, viral and skin diseases, oncology, epilepsy, diabetes, overweight, HIV and hepatitis. Next to them — foot size and notes.
• Files. A separate place for attachments outside visits — referrals, medical reports, scans: up to 50 files per client.
• Client contacts. A specialist does not see them: they work with visits, while phone numbers and e-mails are visible to the owner, the manager and the administrator.

A visit is the procedure card. The set of sections is the same in the app and in the web version; only the way you switch between them and save differs.

• Six sections. Feet, toes, fingers, correction systems, photos and conclusion — the very same ones in both versions.
• Feet. On the scheme you mark corns, cracks, warts, keratosis and calluses, and next to it the condition: pedicure, coating, dry skin, hyperhidrosis, longitudinal and transverse flat foot, hollow foot, valgus deformity, keratosis, mycosis and more.
• Toes and fingers. For every digit you mark onycholysis, onychocryptosis, onychomycosis, onychodystrophy, deformation, hematoma or a corn and add a short note.
• Correction systems. Ten systems to choose from: UniBrace, titanium wire (Nitinol), 3TO, Fraser, ORA, Snake, nail prosthetics, COMBIped, Podofix and B/S. Every installation has its digit, its state and a note — the diameter, for example.
• Photos and conclusion. Photos are attached to the visit and saved as soon as they are uploaded, and the conclusion holds up to 10,000 characters.
• Who can edit. Only the specialist who created the visit can change it; for the rest of the team it opens in view mode.

Photos live in the client card, not in your phone gallery.

• One feed. Photos from all visits of a client are gathered into a single gallery sorted by date.
• Comparison. From two to four photos go into a comparison — they are combined into a before-and-after collage.
• Collage. Every frame can be zoomed and moved, the date of the shot is printed under it, and a separate switch turns the grid on. The finished collage is saved as a JPG — handy to show the client or to post on social media.
• Deleting. In the same selection mode the photos you do not need are removed in one go.

No paper forms needed: the client signs on the screen and the PDF stays in their card.

• Two standard forms. Consent to services and consent to photo documentation — both are filled in with the client's data automatically.
• Form language. It is set separately from the interface language; eight are available: Ukrainian, English, Russian, Polish, German, Georgian, Kazakh and Spanish.
• Signature. The client signs right on the screen, the signature is embedded into the PDF, and the document is stored in the card with the signing date. If the client has an e-mail, a copy is sent to them automatically.
• Who can download. The signed document is available to the owner and the administrator; a blank form can be opened by any staff member — so there is something to show the client before signing.

Staff members share the same client base, and the role defines what each of them can do.

• When it is available. Staff members come with the Team plan and during the trial period; on Pro only the owner works in the account. Staff are added by the owner, and a manager adds administrators and specialists.
• Owner. Full access: plan and payments, clinic details, all staff and clients.
• Manager. Runs the branch: adds and edits administrators and specialists, works with clients.
• Administrator. Responsible for appointments: keeps client cards, visits, photos and consents.
• Specialist. Provides services: works with visits and fills in the procedure card. Client contacts are hidden.
• What the staff form asks for. First and last name, e-mail, phone, position and role — the password is generated by the system. A manager cannot assign the manager role.
• What arrives by e-mail. The staff member immediately gets the letter “You have been invited to join a team in the PodoCard app”: who invited them, with which role and a nine-digit password to sign in. The letter comes in the language of the person who added them; if it is missing — ask them to check the “Spam” folder.
• How the staff member signs in. No separate registration or e-mail confirmation is needed: they install the app or open the web version and sign in with their e-mail and the password from the letter. The password from the letter is changed on the login page via “Forgot password?”. When the staff member signs in for the first time, the owner gets a letter about it.
• Switching a staff member off. The toggle in the list closes their access while their records stay with the company; they can be switched back on with the Team plan.
• Moving to Pro. When Pro is activated, everyone in the company except the owner is switched off — after returning to Team they can be switched on again.
• Colleagues' visits. Records are visible to the whole team, but a visit is edited only by its author — so the history is not rewritten after the fact.

One subscription for the app and the web version, paid for in the web version only: pay in the browser and the access works on the phone as well.

• Who pays. The plan is chosen and renewed by the company owner — the other roles have no payment section at all.
• Period. Payment for 1 or 12 months; a year costs less — a 30% discount.
• Where to pay. Payment is available in the web version in a browser only — by bank card via WayForPay. There is no payment in the mobile app, but a paid subscription works there right away.
• Auto-renewal. The subscription renews automatically, but it can be cancelled at any time: the charges stop and access remains until the end of the paid period.
• When the period is over. Work is blocked until payment, but the data stays in place — after renewal you continue right where you left off.

The profile and the language are set once and apply on every device.

• The same data everywhere. The app and the web version share one database: a client added on the phone shows up in the browser right away — nothing has to be transferred.
• Interface language. Five languages: Ukrainian, Russian, English, Polish and German. The choice is stored in the profile and applies on all devices.
• Profile. First name, last name, phone, e-mail and photo; the owner also changes the company name, country, city and clinic address here. A new e-mail is confirmed with a code from a letter — until the code is entered the old address stays.
• Deleting the account. For an owner the whole company is blocked immediately, and after 7 days the data is deleted permanently — if you change your mind, write to support within that time.

Most questions are solved in a couple of minutes — here is where to look first.

• Branch ID. The “Support” section shows the unique number of your company with a copy button — tell it to the support agent and your question is solved faster.
• Where to write. Telegram, WhatsApp or support@podocard.com — the buttons are in the same section.
• The letter does not arrive. Check the “Spam” folder and the address: the sign-up code lives for 10 minutes, and the password recovery code can be resent.
• The visit was not saved. PodoCard stores visit sections only when you press “Save” — the button appears once there are changes. How it looks in each version is described below.